Offboarding: A Strategic Approach to Delegation - Redefining C-Suite Leadership- Michele Hecken- Fractional C-Suite Retreat - Episode #67

In this episode of the Fractional C-suite Retreat, Joseph Frost and Michelle Hecken discuss the evolving landscape of workforce engagement and the importance of clarity and agency in leadership. They explore the concept of offboarding as a strategic approach to delegation, emphasizing the need for leaders to define responsibilities clearly and empower their teams. The conversation highlights the significance of understanding generational shifts in work expectations and the necessity of creating a culture that fosters ownership and accountability. Michelle shares insights on how to effectively offboard tasks and responsibilities to enhance productivity and business growth. In this conversation, the speakers delve into the importance of establishing effective KPIs for executive assistants, emphasizing the need for these metrics to be within the control of the assistants. They discuss the role of executive assistants in managing time and responsibilities, the challenges of offboarding processes, and the frameworks that can facilitate effective offboarding. The conversation also highlights the value of fractional leadership and introduces the concept of 'Return on Leadership,' which focuses on the opportunity costs associated with leadership roles. Ultimately, the discussion centers on how proper offboarding can create agency within organizations, leading to improved productivity and satisfaction.

Takeaways

• Growing a business requires understanding workforce shifts.
• Leaders must engage employees with clarity and purpose.
• Agency in the workplace means giving ownership to employees.
• Offboarding is a strategic approach to delegation.
• Clarity about responsibilities is essential for effective offboarding.
• Self-running teams are crucial for business success.
• The interview process should clarify roles and expectations.
• Effective offboarding can free up significant time for leaders.
• Leaders need to measure outcomes with meaningful KPIs. Clear KPIs bring agency and accountability to the agency.
• KPIs should be within the control of the individual.
• Fractional leadership can provide significant value to organizations.
• Return on Leadership emphasizes opportunity costs.
• Effective offboarding creates agency within teams.

Quote of the show:

"Return on leadership is about opportunity costs." - Michele Hecken

 

Links

• LinkedIn  https://ca.linkedin.com/in/michelehecken 

Company website:

• https://www.michelehecken.com/ 

Ways to Tune In

• Amazon Music - https://music.amazon.com/podcasts/9a0b6e7b-76d7-4909-ab01-e3082d6637e0/the-fractional-c-suite-retreat
• Apple Podcast - https://podcasts.apple.com/us/podcast/the-fractional-c-suite-retreat/id1597847745
• Spotify - https://open.spotify.com/show/5Z2uHcI4xXz92M9sODSoYL?si=a89b68adf7134964
• YouTube - https://youtu.be/3J_ph1efEng 

Fractional C-Suite Retreat is produced by Frost Media Group

Learn more at https://frostmediagroup.com